Terms of Use

1 ACCEPTANCE OF TERMS

1.1 Your access to and use of HOPSCOTCH NANNY AGENCY ("the Website") and any Services referred to in Clause 2, is subject exclusively to these Terms and Conditions. You will not use the Website/Services for any purpose that is unlawful or prohibited by these Terms and Conditions. By using the Website/Services you are fully accepting the terms, conditions and disclaimers contained in this notice. If you do not accept these Terms and Conditions you must immediately stop using the Website/Services.

1.2 We reserve the right to update or amend these Terms and Conditions at any time and your continued use of the Website/Services following any changes shall be deemed to be your acceptance of such change. It is therefore your responsibility to check the Terms and Conditions regularly for any changes.

2 THE SERVICES

The Website may provide communication tools such as email, bulletin boards, news groups, and/or other message or communication facilities ("the Services") designed to enable you to communicate with others. Unless stated otherwise the Services are for your personal and non-commercial use only.

3 PRIVACY AND COOKIES

3.1 We are committed to responsible data management and subscribe to the principals of the data protection legislation in the United Kingdom. We are committed to maintaining the privacy of our users and maintaining the security of any personal information received from you. If you register for any of the Services you will be asked to provide basic personal information. The information provided by you is not available for sale or use by third parties. The information is used solely for notifying you of changes or updates to the Website/Services.

3.2 We use a technology called "cookies". A cookie is an element of data that the Website sends to your browser that is then stored on your system. We use cookies for the following purposes:

To identify what site referred the visitor to the Website” OR “To record analytics data.

Further details of cookies are included in our Privacy Policy.

If you wish to opt-out of our placing cookies on your computer, please adjust your internet browser’s settings to restrict cookies as detailed in your internet browser’s help menu. You may also wish to delete cookies which have already been placed. For instructions on how to do this, please consult your internet browser’s help menu.

4 USER ACCOUNT, PASSWORD AND SECURITY

If a particular Service requires you to open an account you will be required to complete the registration process by providing certain information and registering a username and password for use with that Service. You are responsible for maintaining the confidentiality of the username and password and also for all activities which take place under your account. You agree to immediately notify us of any unauthorised use of your password or account or any other breach of security. In no event will HOPSCOTCH NANNY AGENCY be liable for any indirect or consequential loss or damage whatsoever resulting from the disclosure of your username and/or password. You may not use another person’s account at any time, without the express permission of the account holder.

5 ACCEPTABLE USE

5.1 You acknowledge that all information, text, graphics, logos, photographs, images, moving images, sound, illustrations and other materials ("the Content"), whether posted publicly or transmitted privately, are the sole responsibility of the person from whom such Content originated. We do not control or endorse the Content and cannot guarantee the accuracy, integrity or quality of such Content and you acknowledge that by using the Services you may be exposed to Content that is flawed. HOPSCOTCH NANNY AGENCY will not be liable in any way for any Content or for any loss or damage of any kind resulting from the use of any Content transmitted via the Services and you agree to bear all risks associated with the use of any Content, including any reliance on the accuracy or completeness of such Content.

5.2 In using the Website/Services you agree not to:

5.2.1 use the Services to send junk email, spam, chain letters, pyramid schemes or any other unsolicited messages, commercial or otherwise;

5.2.2 post, publish, distribute or disseminate material or information that is defamatory, infringing, obscene, indecent, threatening, abusive, harassing or unlawful;

5.2.3 post, publish, distribute or disseminate material or information that incites discrimination, hate or violence towards any person or group on account of their race, religion, disability, nationality or otherwise;

5.2.4 threaten, abuse, disrupt, stalk or otherwise violate the legal rights (including rights of privacy and publicity) of others;

5.2.5 use any information or material in any manner that infringes any copyright, trademark, patent or other proprietary right of any party;

5.2.6 make available or upload files that contain a virus, worm, trojan or corrupt data that may damage the operation of the computer or property of another;

5.2.7 collect or store personal information about others, including email addresses;

5.2.8 advertise or offer to buy or sell goods or services for any commercial purpose, unless such communication facility specifically allows such messages;

5.2.9 impersonate any person or entity for the purpose of misleading others;

5.2.10 violate any applicable laws or regulations;

5.2.11 use the Website/Services in any manner that could damage, disable, overburden or impair the Website/Services or interfere with any other party’s use and enjoyment of the Website/Services;

5.2.12 post, publish, distribute or disseminate material or information that you do not have a right to transmit under any law or under contractual or fiduciary relationships (such as inside information or confidential information disclosed in the course of employment or under a confidentiality agreement);

5.2.13 attempt to gain unauthorised access to any of the Services, other accounts, computer systems or networks connected to the Website/Services through hacking, password mining or any other means.

5.3 We have no obligation to monitor the Services but shall be entitled to review materials posted to a communications facility and, at our sole discretion, to remove any material that breaches these Terms and Conditions or is otherwise objectionable.

6 TERMINATION

We have the right to terminate your access to any or all of the Services at any time, without notice, for any reason, including without limitation, breach of these Terms and Conditions. We may also at any time, at our sole discretion, discontinue the Website/Services or any part thereof without prior notice and you agree that we shall not be liable to you or any third party for any termination of your access to the Website/Services.

7 LINKS TO THIRD PARTY WEBSITES

The Website/Services may include links to third party websites that are controlled and maintained by others. Any link to other websites is not an endorsement of such websites and you acknowledge and agree that HOPSCOTCH NANNY AGENCY is not responsible for the content or availability of any such sites.

8 INTERNATIONAL USE

You agree to comply with all applicable laws regarding the transmission of technical data exported from the United Kingdom or the country in which you reside (if different) and with all local laws and rules regarding acceptable use of and conduct on the Internet.

9 INTELLECTUAL PROPERTY RIGHTS

9.1 The Website and its content (including without limitation the Website design, text, graphics and all software and source codes connected with the Website and the Services) are protected by copyright, trade marks, patents and other intellectual property rights and laws. In accessing the Website you agree that you will access the contents solely for your personal, non-commercial use. None of the content may be downloaded, copied, reproduced, transmitted, stored, sold or distributed without the prior written consent of the copyright holder. This excludes the downloading, copying and/or printing of pages of the Website for personal, non-commercial home use only.

9.2 HOPSCOTCH NANNY AGENCY does not claim ownership of any materials you post, upload or submit to any publicly accessible area of the Services. However, by doing so you are granting us a world-wide, royalty free, non-exclusive licence to copy, distribute, transmit, reproduce, publicly display, edit, translate or publish such Content for as long as you elect to display such Content via the Services. The licence shall be terminated when such Content is deleted from the Services.

10 INDEMNITY

You agree to indemnify and hold HOPSCOTCH NANNY AGENCY harmless from and against any breach by you of these Terms and Conditions and any claim or demand brought against HOPSCOTCH NANNY AGENCY by any third party arising out of your use of the Services and/or any Content submitted, posted or transmitted through the Services, including without limitation, all claims, actions, proceedings, losses, liabilities, damages, costs, expenses (including reasonable legal costs and expenses) howsoever suffered or incurred by HOPSCOTCH NANNY AGENCY in consequence of your breach of these Terms and Conditions.

11 DISCLAIMERS AND LIMITATION OF LIABILITY

11.1 Use of the Website/Services is at your own risk. The Website/Services are provided on an "AS IS" and "AS AVAILABLE" basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy.

11.2 To the extent permitted by law, HOPSCOTCH NANNY AGENCY will not be liable for any indirect or consequential loss or damage whatsoever (including without limitation loss of business, opportunity, data) arising out of or in connection with the use of the Website/Services.

11.3 HOPSCOTCH NANNY AGENCY makes no warranty that the Website/Services will meet your requirements, that Content will be accurate or reliable, that the functionality of the Website/Services will be uninterrupted or error free, that defects will be corrected or that the Website/Services or the server that makes them available are free of viruses or anything else which may be harmful or destructive.

11.4 Nothing in these Terms and Conditions shall affect your statutory rights as a consumer.

12 SEVERANCE

If any of these Terms and Conditions should be determined to be invalid, illegal or unenforceable for any reason by any court of competent jurisdiction then such Term or Condition shall be severed and the remaining Terms and Conditions shall survive and remain in full force and effect and continue to be binding and enforceable.

13 GOVERNING LAW

These Terms and Conditions shall be governed by and construed in accordance with the law of England and you hereby submit to the exclusive jurisdiction of the English courts.

  • Hobbledown Farm a great day out in Epsom

    As the summer holidays are fast approaching many families will be looking for that special day out. What better way to spend your day then at Hobbledown Farm. Hobbledown Farm is an incredible outdoor/indoor farm adventure park catering for families with children of all ages. Located in Epsom, the farm hosts animals such as parrots, rabbits, chickens, meerkats and much more for all those curious little minds to see and learn about.

    Check out the fantastic slides, wire tunnel, sandpit, rope courses, jumping pillows, willow maze within a superb setting of woodland. The indoor play barn is fantastic for exploring, playing and enjoying a snack or lunch especially for those smaller children under 5 years old.

    The hobnosh restaurant provides hot and cold food plus healthy snacks and the cool Quercus Oak Nic-Pic spot is a great outdoor picnic area for those children wishing to take a break from the excitement and eat outside. For further information www.hobbledown.com

  • Dear Evey discusses - “Autism as we know and understand it”

    Autism affects a child’s social and communication abilities ranging from limited language skills and the inability to engage with others; to a profound ability to engage in specific subjects, thoughts or skills such as those with Asperger Syndrome. Asperger Syndrome is often associated with a high intellectual ability, which may at the same time present social behavioural issues.

    There is often a delay in the years between what can be described as “The First Concerns” and the diagnosis of Autism. The earliest stage of diagnosis appears to be closer to the 2 year old age group, which often leaves parents and carers confused and frustrated when concerns with developmental differences between their children and others are pre-empted before the age of 2.

    During the second year of a child’s life the “First Signs” that may alert parents and professionals to possible differences often lies in identifying a child’s ability to retain eye contact as well as limited speech development.

    Some children are not diagnosed until much later and repetitive action can again be a clear sign that a child may have Autism. Repetitive actions for example;- contentment in carrying out the same tasks over and over again, lining up toy cars in colour order, specifically in that any other way would cause distress.

    My god-daughter who is 14 years old and is Autistic has some repetitive thoughts. For example; if you ask her what she enjoyed most that day at school she would always discuss what she ate for lunch and what she would then like to eat for supper. You may discuss taking her to the museum or the cinema and she will always reply with, “can we get something delicious to eat.” Her favourite topic being “Food Glorious Food”!

    My god-daughter’s interest in food is a good way of understanding how to engage in her interests. Spending time teaching her how to cook, bake and prepare food will help her develop what she most enjoys talking about. Here she can also learn about hygiene in the kitchen, the safety of cooking appliances and most importantly eating those delicious meals that is the highlight of her world. For further support contact www.autistica.org.uk or This email address is being protected from spambots. You need JavaScript enabled to view it. .

     
  • The Traits of a good Nanny

    Whilst in most professions long-term work experience often attracts employers, as often this indicates stability and reliability within that profession, this does not always apply within the nanny industry.

    Whilst it is fair to say that most families seek reliability and stability, the skills that determine a good nanny often lie in their ability to change course at the drop of a hat, as family needs often change during the course of their employment.  A nanny who’s CV demonstrates age appropriate experience; skills and qualifications will often only stay in a position for 2-3 years so that they can continue to build their skill set within that age group.

    As an experienced  working nanny myself socialising with other nannies and making it a priority to establish what activities, playgroups, parks are available for the children within that working area has been one of the most enjoyable aspects of supporting families. 

    Planning, implementing , establishing and agreeing a common ground that works for everyone, as well as having the ability to deliver and build on the needs of the family, bringing a fresh approach with new ideas in an organised confident way is key for a family to identify the traits of a good nanny.

    Professional nannies generally love their work and you should be able to identify this in the way they describe their work experience and how they engage with the children.  Another important aspect of a good nanny also has to lie in a good family.  A supportive family who understands and appreciates that a nanny’s job generally requires long working hours and a vast amount of multi-tasking will enhance the nanny’s drive by sometimes offering perks such as a discretionary bonus, extra annual leave and extra pay when travelling abroad.  Therefore a good family is often confident that a nanny’s loyalty will remain solid until the end of employment.

    A competent nanny will engage in educational, creative and physical activities, understanding the different stages of emotional intelligence based on the ages of the individual children. It should be determined early that the nanny should herself be fit, active and understand the importance of play, socialising and maintaining healthy lifestyles. 

    At Hopscotch Nanny Agency we always recommend that you interview nannies within 2 stages.  The first face-to-face should ideally be with yourself and your spouse.  If you feel that the nanny may be a good fit for your family you should then invite her back for a further interview to meet with the children.

    It is essential that a nanny is punctual and organised.  A good nanny is competent in the preparation and cooking of healthy nutritional meals.  It is crucial that a nanny understands the need to implement routines, supervise homework where required and manage behaviour in a calm and nurturing way.  A nanny who is aware of the parents needs can prove invaluable.  Whilst qualifications enhance a nanny’s professional ability to understand childcare it should be noted that a qualified nanny does not always guarantee the right competencies when selecting a nanny that best suits the family needs.  It should be the holistic needs of the child/children and the family that determine the skills and personality traits that come together to make a good nanny.

  • Dear Evey

    "I have been working for a family for 7 months as a nanny-share and the last 2 months when I received my pay slip my salary was short.  The main reason for this is that when one family decides that they do not wish to bring their baby to the share when she is sick and prefers to stay at home with the baby, my rate has been reduced.  As we did not agree this in the contract, I am feeling more and more stressed each time this happens.  The last time this was discussed I was told that I get paid a good rate and that it is unreasonable to expect the same rate when I am only looking after one child.  My contract only states that if one family travels on annual leave and the other family does not then my rate will be reduced, Can you advise me on the right steps to take." Olivia 

    Evey says...

    Dear Olivia           

    "Nanny-shares can often be complex for both families and the nanny when it comes to both sickness and holiday. It is therefore advised at the offset to incorporate all the terms into the contract and discuss those terms at length if needed to ensure that all parties understand what is expected and what will happen in the event that you or the children are unwell.  Arranging to have your contract revised with both families present would be the first step to take.

    Most nannies are expected to look after children when they are sick so that the parents are still able to continue with their work life.  However some families choose where possible to take time out so that they can look after their children themselves when they are sick and this is where your expectation to be paid and your employers’ perception that your rate should be reduced are causing the problem.

    I suggest that you arrange a suitable time where you can sit down with both families and discuss your concerns regarding your shortfall in salary.  Always be positive when addressing sensitive issues and I would advise that you start by discussing how much you enjoy your work with them both and that you are unclear about what happens when the children are unwell.  Be clear when talking through your concerns that your understanding was that as their nanny you would be expected to look after the children during times of sickness.  Discuss with them that as your contract only covers your sickness and all parties’ holiday entitlement that you did not expect your salary to be affected by either family choosing to take time off to spend with their children. This should then iron out what will happen in the future and hopefully resolve this issue for you." Evey

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